Important Information
Policies
To help make your stay at Le Cantlie Suites Hotel in Montreal as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Thoughtfully designed policies ensure flexibility, safety, and comfort for every guest.
Check-In and Check-Out
Check-in at Le Cantlie Suites Hotel Montreal begins at 16:00, and check-out is by 12:00 noon. Early check-in or late check-out may be arranged based on room availability.
Identification and Deposit
Guests must present valid government-issued identification and a credit card upon arrival. A refundable deposit may be required for incidental expenses.
Pets and Smoking
Pets are not permitted at the property. Smoking is prohibited in all indoor areas and rooms, maintaining a smoke-free environment throughout the hotel.
Cancellation Policy
Flexible bookings may be canceled without charge within the specified time frame prior to arrival. Non-refundable bookings incur a full charge if canceled after the deadline or in the case of a no-show.
Accessibility and Special Requests
The property includes elevators, accessible entrances, and wheelchair-accessible rooms. Guests with specific requirements — such as adjoining rooms or upper-floor requests — are encouraged to contact the hotel prior to arrival for special arrangements.